EAM Service – An overview

Introduction

This business component focuses on the outsourcing of jobs to meet the skill and labor requirement for carrying out maintenance activities. This is referred to as “Service”, which is modeled as an “Item” of types “Service” in Ramco Corporate Solutions.

Business processes pertaining to service procurement is implemented through the Sub-contracting cycle of Ramco Corporate Solutions and this business component. The need to specify a service and/or to initiate the procurement process can arise in several situations. Accordingly, this component, acting as an interface, will facilitate the expression/estimation, scheduling of services as well as creation of Service Request by providing suitable interfaces to Preventive Maintenance, Task, Work Order, WO Planning and Scheduling and Maintenance Planning business components. Further, an interface between “Work Order Execution” business component and “Goods Receipt” business component of Ramco Corporate Solutions is provided to acknowledge the services provided to a Work Order.

Feature Highlights

• Facility to specify service requirement for a work order

• Facility to specify service requirement for a preventive maintenance schedule

• Facility to specify service requirement for a procedure

• Facility to specify single or multiple need dates for services included in a work order and a plan.

• Facility to create Service Request for any quantity for a service included in a work order/plan

• Facility for estimation and scheduling of services required in a maintenance plan.

• Facility to receive services from work order

• Facility to refer to the service requests created from work order or maintenance plan.

• Facility to refer to the service receipts created from work order

• Facility to view the services included in a preventive maintenance schedule, procedure, work order and plan

• Facility to specify the numbering types for service receipts and service requests.